Terms & Conditions

These Terms govern your relationship with the operator of the online gambling services provided through the website stakeprix.bet for the Stake Prix offering ("Stake Prix", "we", "us", "our") and are effective from 6 November 2025.

By accessing or using any real-money betting or casino services on stakeprix.bet under the Stake Prix configuration (the "Services"), you agree to be bound by these Terms. If you do not agree, you must not create an account or must stop using the Services immediately.

Definitions

Operator: TGP Europe Limited, the company licensed and regulated by the Great Britain Gambling Commission (account number 38898) to provide remote betting and casino services for the Stake Prix brand on stakeprix.bet in Great Britain.
Brand Owner: Medium Rare N.V., the owner of the Stake brand which is made available in Great Britain through the Operator's white-label infrastructure.
Website: The website located at stakeprix.bet, including all subdomains and mobile-optimised versions, through which the Stake Prix Services are offered in Great Britain.
User / You / Your: Any natural person who accesses the Website and/or opens an account to use the Services.
Player Account / Account: The personal betting account opened in your name with the Operator for the purpose of using the Services on stakeprix.bet for Stake Prix.
Bet / Wager: Any stake, bet, wager, stake placement, or participation in a game or event offered on the Website for monetary value (including stakes placed using bonus funds or free bets).
Game(s): Any casino game, slot, instant game, live casino game, or other gambling product made available on the Website.
Real Money Balance: The part of your Account balance consisting of deposits made by you and winnings derived from those deposits, which is not subject to wagering requirements.
Bonus / Promotional Offer: Any financial or non-financial incentive offered by us, including but not limited to deposit bonuses, free spins, free bets, cashback, reward points, or other offers, which may be subject to specific terms and wagering requirements.
Bonus Funds: Funds credited to your Account as a result of a Bonus or Promotional Offer and which may be restricted or subject to wagering requirements before being withdrawable.
Wagering Requirements: The minimum amount you must stake using Bonus Funds and/or Real Money Balance before Bonus Funds, associated winnings, or certain promotional benefits become withdrawable.
KYC: "Know Your Customer" due diligence processes including identity, age, address, and source of funds/wealth checks, carried out to comply with legal and regulatory obligations.
Restricted Jurisdictions: Countries or territories where we do not permit the opening of accounts or use of the Services, as specified by us from time to time.
Business Day: Any day on which banks are generally open for business in the Isle of Man and England (excluding weekends and public holidays).

Account Registration

Eligibility and Age Requirements

Age 18+: You may only open an Account and use the Services if you are at least 18 years of age and legally permitted to gamble in Great Britain. We strictly prohibit underage gambling.
Great Britain residency: The Stake Prix Services on stakeprix.bet are intended for customers located in Great Britain. You must not use the Services from any Restricted Jurisdiction, even if you are a British resident.
Single account policy: You may hold only one Account for the Stake Prix Services on stakeprix.bet. Duplicate or linked accounts may be closed and funds treated in accordance with these Terms and regulatory requirements.

Account Creation Process

Registration: To register, you must complete the online sign-up form on stakeprix.bet, providing accurate and complete information including your full legal name, date of birth, residential address, and contact details.
Email verification: We may require you to verify your email address by clicking a confirmation link. Until verification is completed, certain features (including deposits, betting, or withdrawals) may be restricted.
KYC documentation: We are legally required to verify your identity and age, and where appropriate your address and source of funds/wealth. We may request documents such as a passport or national ID, proof of address (e.g. utility bill), and financial information (e.g. bank statement) before allowing deposits, bets, or withdrawals.
Ongoing checks: We may perform ongoing or enhanced due diligence at any time during the life of your Account, including after withdrawals or significant activity, to meet anti-money-laundering and safer gambling obligations.

User Obligations and Account Security

Accuracy of information: You must ensure that all information you provide is true, accurate, and kept up-to-date. If any details change, you must update them promptly via your Account or by contacting us.
Password and access security: You are responsible for maintaining the confidentiality of your login credentials. Any Bet placed using your username and password (or via an authenticated device or method) will be treated as valid and authorised by you.
Unauthorised use: If you suspect that your Account has been compromised, you must change your password immediately and notify us without delay. We may temporarily suspend the Account while we investigate.
Prohibited use: You agree not to use the Services for any unlawful purpose, to facilitate money laundering, fraud, or other financial crime, or on behalf of any third party.
Account closure: You may request to close your Account at any time by following the tools provided on stakeprix.bet or by contacting us. Closure will not affect any rights or obligations accrued up to the date of closure.

Betting & Gameplay Rules

Placing Bets and Participation in Games

Availability of markets and Games: We offer remote betting and online casino Games as permitted under the Operator's Great Britain Gambling Commission licence (account number 38898). The specific markets, odds, Games, and limits may change from time to time.
Minimum and maximum stakes: Each Bet or Game may be subject to minimum and maximum stake limits shown on the Website. You must ensure that your Bet complies with the applicable limits; any Bet placed outside those limits may be rejected or adjusted.
Bet confirmation: A Bet is deemed accepted when it is confirmed by our systems and appears in your betting history. If there is a discrepancy between your device display and our server records, the latter shall prevail.
Time of acceptance: Bets must be placed and accepted before the relevant event or Game round commences, unless explicitly allowed for in-play or live betting markets.

Modification, Cancellation and Settlement of Bets

User-initiated changes: Once a Bet has been confirmed by our systems, you generally cannot amend or cancel it. Any exceptional options to cash out, edit, or void Bets will be clearly indicated on the Website and are offered at our discretion.
Operator corrections: We may void or adjust Bets where an obvious error (palpable error) has occurred, including but not limited to incorrect odds, market mis-settlement, or technical malfunction. In such cases, settlement may be based on the correct price or the Bet may be declared void.
Rules of the sport or Game: Settlement of Bets will follow our house rules and, where applicable, the official rules of the sport, event organiser, or Game provider. Specific rules for each Game or category of markets are available on the Website and form part of these Terms.
Technical failures: If a Bet or Game is interrupted due to system or network failure, our records will determine whether the Bet or round was completed. Incomplete rounds may be voided and stakes returned, as more fully described in the game-specific rules.

Rules of Conduct, Fair Play and Chat Usage

Prohibition of abuse and harassment: Where live casino chat or other communication tools are offered, you must not use them to harass, insult, threaten, or otherwise abuse other players, dealers, or staff. We may remove chat access or suspend Accounts for abusive behaviour.
No collusion or cheating: You must not engage in any form of collusion, cheating, use of bots or automated systems, syndicate betting, arbitrage abuses of obvious errors, or exploitation of vulnerabilities in the Games or Website.
Fraud prevention: We may investigate any suspicious activity, including patterns suggesting match-fixing, chip dumping, or use of stolen payment instruments. We may suspend or close Accounts and withhold funds where required by law or regulation or where fraud is reasonably suspected.
Responsible gambling: You should only gamble with funds you can afford to lose. Tools for setting deposit limits, reality checks, time-outs, and self-exclusion are available on the Website to assist with safer gambling in Great Britain.

Bonus Terms

Bonus Activation and Eligibility

Specific terms per offer: Each Bonus or promotional offer made available for Stake Prix on stakeprix.bet will have its own specific terms, including eligibility criteria, activation steps, bonus amount, and wagering requirements. These specific terms apply in addition to these general Terms.
One offer per person: Unless explicitly stated otherwise, Bonuses are limited to one per person, household, IP address, payment method, or device. We may restrict or withdraw Bonuses where abuse, multiple registrations, or collusion is suspected.
Activation steps: To activate a Bonus, you may be required to opt-in, enter a bonus code, or meet minimum deposit or stake thresholds by a specified deadline in 2025. Failure to complete activation steps within the stated timeframe may result in expiry of the offer.

Wagering Requirements and Timeframes

Wagering multipliers: Where a Bonus is subject to wagering requirements, you must stake the required multiple of the Bonus amount and/or deposit amount (for example, "x30 bonus") before Bonus Funds and any associated winnings become part of your withdrawable Real Money Balance.
Contribution of different Games: Different Games may contribute differently to wagering requirements (e.g. slots 100%, table games 10%, some Games 0%). The contribution table for 2025 promotions will be set out in the specific promotional terms.
Time limits: Bonuses and associated wagering requirements must typically be completed within a specified period (for example, 7, 14, or 30 days from crediting in 2025). If you do not meet the requirements in time, the Bonus and any associated winnings may be forfeited.

Prohibited Games, Bets and Bonus Abuse

Restricted play patterns: Certain bets or play patterns may be prohibited when using a Bonus, such as very low-risk bets, hedging strategies, or placing large bets relative to the Bonus amount. Any such restrictions will be clearly stated in the promotional terms.
Prohibited Games: Some Games may be excluded from wagering with Bonus Funds. Bets on excluded Games will not count towards wagering requirements and may result in removal of the Bonus if done in breach of the stated rules.
Bonus abuse: We may withhold or reclaim Bonuses and any associated winnings, and/or close or restrict Accounts, where we reasonably believe a Bonus has been abused, including through multiple account use, collusion, exploitation of errors or loopholes, or breach of specific promotional terms.
Combining promotions: Unless explicitly allowed, you may only participate in one active Bonus or promotion at a time. Any attempt to combine or "stack" promotions contrary to the relevant terms may lead to cancellation of one or more Bonuses.

Payments & Withdrawals

Deposit Methods and Processing

Permitted payment methods: For Stake Prix users in Great Britain, we may accept deposits via approved methods such as debit cards, certain e-wallets, bank transfers, and, where permitted by UK regulation in 2025, specific crypto-asset payment solutions that are converted into fiat currency before gambling takes place.
Ownership of payment instruments: You must only use payment methods that are in your own name. Use of third-party payment instruments is prohibited and may result in Account suspension and reporting to relevant authorities.
Deposit limits: Minimum and maximum deposit limits will be indicated on the Website and may depend on the chosen payment method, your Account status, and safer gambling or affordability considerations.
Fees and currency: We will inform you of any fees that apply to deposits or withdrawals before you confirm a transaction. Your Account will generally be maintained in GBP; currency conversion fees, if applicable, are your responsibility.

Withdrawals, Verification and Timeframes

Verification prior to withdrawal: We may require you to complete KYC and source of funds checks before processing withdrawals, in line with legal obligations applicable in Great Britain in 2025. Where the information provided is insufficient or inconsistent, we may request further documentation.
Withdrawal method: Where possible, withdrawals will be processed back to the same payment method used to deposit. If this is not possible, we may require an alternative method in your name that meets our regulatory and security requirements.
Processing times: We aim to review and process withdrawal requests within a reasonable timeframe, typically within a few Business Days, but actual receipt of funds depends on third-party providers and may take longer.
Limits and restrictions: We may apply minimum and maximum withdrawal limits, as well as frequency limits, which will be disclosed on the Website. We may delay or withhold withdrawals where required by law, regulation, or a responsible gambling or fraud investigation.

Refunds, Chargebacks and Bonus Adjustments

Refund policy: Once a Bet or Game has been placed, your stake is committed and will not normally be refunded, except where the Bet is voided by us under these Terms or applicable rules.
Chargebacks: If you initiate a chargeback or otherwise reverse a deposit, we may suspend or close your Account, deduct the amount of the chargeback from your balance, and recover any associated costs and losses.
Bonus funds on withdrawal: If you request a withdrawal before meeting wagering requirements, we may remove any Bonus Funds and associated winnings in accordance with the relevant promotional terms.
Segregation of funds: Player funds are held in a manner consistent with the Operator's stated UK player-funds protection arrangements as disclosed on the Website. These arrangements do not provide absolute protection in the event of insolvency but comply with UK regulatory classifications in 2025.

Limitation of Liability

Our Obligations and Fairness

Provision of Services: We shall provide the Services with reasonable skill, care, and diligence, and in accordance with our obligations under the Great Britain Gambling Commission licence (account number 38898).
Game integrity: Games offered on stakeprix.bet for Stake Prix are intended to be fair and operate in accordance with applicable technical standards. Where required, random number generators and systems are tested and certified by approved testing laboratories.
Accuracy of information: We endeavour to ensure that information such as odds, Game rules, and event details is accurate. However, incidental errors or omissions may occur, and we reserve the right to correct obvious mistakes and adjust or void affected Bets.

Exclusions and Limits

Technical failures and interruptions: We are not liable for any loss you may suffer arising from failures of your equipment, software, internet connection, or telecommunications systems, or from failures or interruptions in third-party services outside our reasonable control.
Indirect and consequential loss: To the fullest extent permitted by law, we shall not be liable for any indirect, consequential, or special loss or damage arising out of or in connection with your use of the Services, including loss of profits, business, or data.
Maximum compensation per Bet: Subject to any higher limits explicitly stated in Game-specific rules and to your non-excludable statutory rights under UK law, our total liability to you in respect of any single Bet or Game shall not exceed the value of the stake placed by you on that Bet or Game.
Overall cap: Without prejudice to the previous paragraph and except for liability that cannot be excluded or limited by law (such as liability for death or personal injury caused by our negligence), our aggregate liability to you arising from your use of the Services in any 12-month period shall be limited to the higher of (i) the amount of your net deposits during that period, and (ii) GBP 10,000.
Statutory rights: Nothing in these Terms affects your statutory rights as a consumer under the laws of England and Wales, Scotland, or Northern Ireland, as applicable.

Intellectual Property Rights

Ownership of Content and Software

Stake Prix brand and content: All trademarks, logos, brand names, and distinctive signs used on stakeprix.bet in relation to the Stake Prix Services, including "Stake Prix" and related brand elements, are owned by Medium Rare N.V. and/or its licensors and are used under licence by the Operator.
Website content: All text, graphics, user interfaces, photographs, animations, videos, sounds, artwork, and other materials on the Website are protected by copyright and other intellectual property rights owned or controlled by us or our licensors.
Software and technology: The software, systems, and technology that operate the Website and Games, including any embedded code or applications, are protected by intellectual property laws and remain the property of us or our licensors.

Permitted and Prohibited Use

Limited licence: We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for your own private, non-commercial entertainment purposes, strictly in accordance with these Terms.
Restrictions: You may not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the software or any part of the Website, except to the extent permitted by applicable law.
No unauthorised distribution: You must not distribute, publish, transmit, or otherwise make available any content from the Website to any third party without our prior written consent, other than as strictly necessary for personal, non-commercial use.
Infringement: Any unauthorised use of our intellectual property rights may result in Account suspension or closure and may expose you to civil and/or criminal liability.

Privacy & Data Protection

Data Processing and Privacy Policy

Privacy commitments: We process your personal data in accordance with applicable data protection law in the UK in 2025, including the UK GDPR and Data Protection Act 2018, as well as regulations applicable to licensed gambling operators.
Privacy Policy reference: Detailed information about how we collect, use, share, and protect your personal data, and about your data-subject rights, is set out in our Privacy Policy, which is available on stakeprix.bet and forms part of these Terms.
KYC and regulatory obligations: We may process your personal data for purposes including identity and age verification, source of funds checks, fraud prevention, safer gambling monitoring, and compliance with our Great Britain Gambling Commission licence and other legal obligations.
Marketing preferences: Where permitted by law, we may send you marketing communications about the Services and the Stake Prix offering, subject to your consent and preferences, which you can manage through your Account or by following the instructions in the communications.

Changes to Terms

Updates and Notifications

Right to amend: We may amend these Terms from time to time, including to reflect changes in law, regulation, technical requirements, or the Services offered, during 2025 and thereafter.
Notification methods: Where changes are material, we will notify you by reasonable means, which may include email, on-site notifications, account messages, or prominent banners on stakeprix.bet.
Effective date of changes: Revised Terms will specify their effective date. Continued use of the Services after the effective date constitutes your acceptance of the updated Terms.

Your Options in Case of Disagreement

Review obligation: You should regularly review these Terms and any notified changes. If you do not agree with any modification, you must stop using the Services and may request closure of your Account.
Pending Bets and funds: If you close your Account due to disagreement with updated Terms, we will honour valid, unsettled Bets placed before the change took effect and process your Real Money Balance in accordance with these Terms and regulatory requirements.

Termination & Suspension

Our Right to Suspend or Close Accounts

Breach of Terms: We may suspend or close your Account where we reasonably believe you have breached these Terms, any Game rules, or specific promotional terms applicable to Stake Prix.
Regulatory and risk considerations: Suspension or closure may also occur where required to comply with law, regulation, court orders, or instructions from the Great Britain Gambling Commission, or where we have concerns relating to fraud, money laundering, terrorist financing, or safer gambling.
Inactive Accounts: We may classify Accounts as inactive after a defined period of no logins or activity in 2025 and apply any measures described on the Website, provided such measures comply with UK regulation.

Procedure and Effect of Termination

Notification: Where practicable, we will notify you of any suspension or closure, including the reasons, using the contact details associated with your Account, unless we are legally or regulatorily prevented from doing so.
Access during suspension: While your Account is suspended, you may be unable to place Bets, participate in Games, make deposits, or request withdrawals, although we may allow you to access certain information or tools (e.g. safer gambling controls) where required.
Funds on closure: On closure of your Account, we will, subject to regulatory and legal obligations and any ongoing investigation, return your remaining Real Money Balance to you using an approved payment method in your name. Bonus Funds may be forfeited in accordance with the relevant promotional terms.
Self-exclusion and responsible gambling: If you request self-exclusion, we will close or otherwise manage your Account for at least the minimum period chosen by you in accordance with our safer gambling policies and UK regulatory requirements.

Governing Law & Jurisdiction

Applicable Law

Regulatory framework: For customers using the Stake Prix Services on stakeprix.bet in Great Britain, these Terms and the provision of the Services are governed by the laws of England and Wales, and by the regulatory framework applicable to operators licensed by the Great Britain Gambling Commission.
Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect to the extent permitted by law.

Complaints and Dispute Resolution

Internal complaints process: If you have a complaint about the Services, you should first contact us using the contact methods described in these Terms and on stakeprix.bet, providing full details of the issue. We will handle complaints in line with our Complaints Policy and UK regulatory requirements.
Escalation to ADR: If your complaint relates to a gambling transaction and you are not satisfied with our final response, or more than 8 weeks have passed since you raised it, you may refer the dispute to our appointed Alternative Dispute Resolution (ADR) provider, IBAS (Independent Betting Adjudication Service), as listed at ibas-uk.com, in accordance with their procedures.
Non-binding ADR outcome: The decision of IBAS is normally considered final by us for disputes within its remit, but you remain free to pursue other legal remedies.

Courts and Jurisdiction

Courts of England and Wales: Subject to the ADR process described above, you and we agree that the courts of England and Wales shall have non-exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Services.
Consumer protections: Nothing in this section affects your right to bring proceedings in the courts of the part of the United Kingdom in which you reside, where such right arises under applicable consumer protection laws.

Contact Information

Operator and Registered Address

Operator: The Stake Prix Services on stakeprix.bet in Great Britain are operated by TGP Europe Limited, licensed and regulated by the Great Britain Gambling Commission under account number 38898 (Remote Casino and Remote Betting (Real Events)). Details are listed on the public register at gamblingcommission.gov.uk/public-register/business/detail/38898.
Registered address (current in 2025): TGP Europe Limited, 2nd Floor Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB.
Historical address: Some public sources may still refer to TGP Europe Limited's previous registered address at Level 2, Ocean Village Business Centre, 23 Ocean Village Promenade, Gibraltar, GX11 1AA. This has been superseded by the Isle of Man address above.

Customer Support and Legal Contact

Website: For general enquiries, account support, or complaints relating to the Stake Prix Services, please visit the official Website at https://stakeprix.bet and follow the contact or help options provided there.
Customer support: Up-to-date customer support contact details (including any available email addresses, live chat, or telephone numbers) are published on stakeprix.bet. These may change from time to time and will be kept current on the Website.
Legal and regulatory correspondence: Any formal legal notices or regulatory correspondence relating to the Stake Prix offering on stakeprix.bet should be addressed to TGP Europe Limited at its registered address specified above, unless we explicitly direct you to use an alternative contact channel on the Website.