Responsible Gaming

Gambling should always remain a form of entertainment that you choose consciously, not a way to solve financial or personal problems. This Responsible Gaming page explains how Stake Prix, as provided via stakeprix.bet for customers in Great Britain, helps you stay in control, recognise risks and access support at any time. Our goal is to provide clear tools, transparent information and access to professional help so that you can make informed decisions about your play.

In Great Britain, the Stake Prix-branded services available through stakeprix.bet form part of the Stake brand and are operated under licence 38898 held by TGP Europe Limited, licensed and regulated by the Great Britain Gambling Commission. Details can be verified on the public register at https://gamblingcommission.gov.uk/public-register/business/detail/38898. TGP Europe Limited is registered at 2nd Floor Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB. We are committed to protecting all players, supporting those at risk of harm and complying fully with UK responsible gambling requirements in 2025 and beyond.

Only customers aged 18 or over and legally permitted to gamble in Great Britain may use the Stake Prix services on stakeprix.bet. If you feel that gambling is no longer fun, or that you are losing control, we strongly encourage you to use the tools and support options described on this page and to seek independent professional help.

Risk Awareness

Most people who use Stake Prix products on stakeprix.bet do so for entertainment and remain in control. However, gambling can create risks, particularly when it is used to escape problems, manage stress or chase losses. Being aware of early warning signs is an important protection and is strongly encouraged by the Great Britain Gambling Commission and responsible gambling organisations across the UK.

Common Signs Of Potential Gambling Harm

Increasing time and money spent: You are betting more frequently, for longer sessions, or with higher stakes than you planned, especially during 2025, despite promising yourself to slow down.
Thinking about gambling constantly: You often think about stakeprix.bet or other gambling when working, studying, relaxing or spending time with family.
Chasing losses: After losing, you feel a strong urge to keep betting to "win it back", even when this means going beyond your usual limits or budget.
Borrowing or using essential funds: You borrow money, use overdrafts or spend funds needed for rent, bills, food or other essentials in order to gamble.
Hiding gambling behaviour: You minimise, deny or hide how much you gamble from family, friends or colleagues, or feel shame when thinking about your activity.
Emotional changes: You experience anxiety, irritability, low mood or sleep problems related to gambling outcomes or unpaid gambling debts.

Quick Self-Assessment Questions

If you answer "yes" to several of the questions below, we strongly recommend using the tools on this page and contacting an independent support organisation:

In the last 12 months, have you spent more money or time on stakeprix.bet than you could comfortably afford?
Have you tried to cut down or stop gambling but found it difficult to do so?
Do you ever gamble with money intended for bills, rent, loans or other necessary expenses?
Do you feel guilty, anxious or depressed after gambling or after seeing how much you have lost?
Have friends or family mentioned concern about your gambling or finances during 2025?
Do you gamble to escape from problems, relieve stress, loneliness or boredom?
Have you borrowed money, sold belongings or used credit specifically to gamble?

These questions are not a diagnosis, but they are recognised indicators used by support organisations such as GamCare and Gambling Therapy. If you are uncertain, we encourage you to treat any concerns seriously and seek help as early as possible.

Limits & Tools

Stake Prix provides a range of configurable tools on stakeprix.bet for Stake Prix customers to help you manage your gambling in line with UK standards in 2025. These tools are designed to help you set clear boundaries before you play and to make it easier to keep to those limits. You can adjust most protections directly in your account, and our support team can assist if you need guidance.

Deposit Limits (Daily, Weekly, Monthly)

Access your account: Log in to your player account on stakeprix.bet using your usual credentials.
Open the responsible gaming area: Go to "My Account" or your profile icon, then select "Responsible Gaming", "Player Protection" or "Limits" (wording may vary but is clearly labelled).
Choose limit type: Select "Deposit Limits" and choose the period you wish to control: daily, weekly or monthly. You may set limits for one, two or all three periods simultaneously.
Enter the limit amount: Type the maximum total amount (e.g. £50 per day, £150 per week, £400 per month) you are prepared to deposit for that period. Please choose realistic amounts that you can afford to lose without affecting essential living costs.
Confirm and apply: Review the chosen figures, then confirm. The system will not allow you to exceed these limits during the relevant period. Lowering limits usually takes effect immediately; increasing limits may only take effect after a cooling-off period (for example, 24 hours) and may be subject to additional safety checks under UK regulations.

Deposit limits are a key preventive tool. Once in place, please consider them as a firm budget, not a target to reach.

Time Spent Limits And Session Timers

Session reminders ("reality checks"): In your Responsible Gaming settings, you may enable on-screen reminders that appear after a set period (for example every 30, 60 or 120 minutes) of continuous play, showing how long you have been active and your net result. These prompts help you pause, review your position and decide whether to continue or stop.
Maximum session duration: Where available, you can set a maximum session length (for example, 60 or 120 minutes). When the time limit is reached, you will be logged out or prompted to take a mandatory break before you can continue playing.
Adjusting time settings: You can usually lower your time limit or set shorter reminder intervals at any point, with immediate effect. Increases may be delayed by a cooling-off period to promote considered decisions.

Short Breaks ("Time-Out")

If you feel that you need a short break from gambling but are not ready for a longer self-exclusion, you may use the time-out function for Stake Prix on stakeprix.bet.

Select the time-out option: In the "Responsible Gaming" or "Player Protection" section of your account, choose "Time-Out" or "Short Break".
Choose a duration: Select a break period such as 24 hours, 48 hours or 72 hours, or another offered duration (up to several weeks, where available) appropriate for your situation.
Confirm the request: Read the description of what the time-out entails and confirm your decision. Once confirmed, you will not be able to place bets or play casino games on stakeprix.bet for the selected period, although you may still be able to view your account information.
End of time-out: When the chosen time-out period ends, access is automatically restored. We strongly encourage you to review your situation before resuming play and consider additional tools, such as longer self-exclusion, if you still have concerns.

If you are unsure which tool is most appropriate, you may contact our support team for guidance. However, the final decision about using deposit limits, time-outs or other tools remains yours, and we encourage you to act at the earliest sign of potential harm.

Self-Exclusion

Self-exclusion is a formal agreement between you and Stake Prix that you will not use our gambling services for a defined period or permanently. It is one of the strongest protections recommended by the Great Britain Gambling Commission and major support organisations in 2025 for individuals who experience harm or feel at serious risk.

How To Activate Self-Exclusion On Stakeprix.bet

Navigate to the self-exclusion area: Log in to your player account on stakeprix.bet and go to "My Account" > "Responsible Gaming" or "Player Protection". Select the "Self-Exclusion" section. If you cannot access your account, you may also contact our support team by e-mail or live chat to request self-exclusion.
Choose the exclusion period: Select the duration that best reflects your situation. For Stake Prix customers this typically includes a minimum period of 6 months and can extend to several years or a lifetime (permanent) exclusion.
Confirm your decision: Carefully read the explanation of the consequences. You will then be asked to formally confirm your decision to self-exclude. In some cases, we may ask for additional verification to ensure the request is genuine and properly recorded.
Implementation of exclusion: Once the self-exclusion is applied, you will be unable to log in, deposit or place any bets on stakeprix.bet under the registered details. We will take reasonable steps not to accept new accounts or marketing preferences from you using the same or similar personal data.

Consequences For Your Account And Balance

Login and gameplay: You will not be able to log in or access games or betting markets on stakeprix.bet for the duration of the self-exclusion. This restriction is binding and cannot usually be lifted early.
Deposits and new accounts: We will prevent further deposits on your existing account and will take reasonable measures to identify and close any new accounts you attempt to open using the same or clearly connected details.
Remaining balance and refunds: Any remaining real-money balance will normally be returned to you, subject to standard identity and security checks and any legal or regulatory obligations (for example, anti-money-laundering requirements). Promotional or bonus balances may be cancelled in accordance with the applicable terms and conditions.
Marketing communications: We will take reasonable steps to stop sending you marketing materials during the self-exclusion period, though some service or regulatory messages may still be required.

National Self-Exclusion Scheme (GamStop)

In addition to the self-exclusion tools on stakeprix.bet, customers in Great Britain are strongly encouraged to register with the national online self-exclusion scheme GamStop via https://www.gamstop.co.uk. Once your GamStop exclusion is active, participating operators licensed by the Great Britain Gambling Commission, including the Stake Prix services operated by TGP Europe Limited under account 38898, must take reasonable steps to prevent you from using their online gambling services for the duration of your GamStop exclusion (for example 6 months, 1 year or 5 years).

For players in other jurisdictions, equivalent national registers may exist. For example, Spain operates a national register (Registro General de Interdicciones de Acceso al Juego - RGIAJ) for self-exclusion from licensed gambling operators. While Stake Prix on stakeprix.bet is targeted at Great Britain, we strongly support the use of official self-exclusion schemes in any country where you may access gambling services.

Support Resources

If you are concerned about your gambling, you do not need to face the problem alone. In 2025, a wide network of free and confidential services is available in the UK and internationally for players and affected families. These organisations are independent from Stake Prix and offer professional, non-judgmental support.

Local Support In The United Kingdom

National Gambling Helpline (GamCare): Call 0808 8020 133 free of charge from within the UK, 24 hours a day, 7 days a week. Trained advisers provide confidential advice, emotional support and referral to local treatment services. More information is available at https://www.gamcare.org.uk.
NHS Gambling Services (England, Scotland, Wales): Your GP can refer you to specialist NHS gambling treatment clinics, including options for face-to-face, telephone and online therapies. See https://www.nhs.uk and search for "gambling support".
BeGambleAware: Visit https://www.begambleaware.org for educational materials, self-help tools and signposting to local services across Great Britain.

International Support Organisations

🏢 Organization	📞 Contact	🌐 Website	⏰ Hours	🗣️ Languages
GamCare (UK)	+44 0808 8020 133	gamcare.org.uk	24/7	English
Gambling Therapy	Online chat	gamblingtherapy.org	24/7	Multilingual
Gamblers Anonymous	Local meetings	gamblersanonymous.org	Varies	Multiple

These organisations provide online forums, live chat, e-mail support and, in some cases, in-person meetings. They are independent from Stake Prix and TGP Europe Limited, and any information you share with them is kept confidential in line with their own privacy policies.

Self-Exclusion Schemes By Country

Great Britain - GamStop: Free national online self-exclusion for licensed remote operators. Register at https://www.gamstop.co.uk. Once registered, participating operators must take reasonable steps to prevent you from gambling online for your chosen period.
Spain - RGIAJ: The Registro General de Interdicciones de Acceso al Juego (RGIAJ) allows players to restrict access to licensed gambling operators in Spain. See the Spanish regulator's website for instructions.
Other jurisdictions: Many countries operate equivalent registers or blocking schemes. Please consult your national gambling regulator's website for up-to-date information as of 2025.

Blocking Software And Device Controls

Gamban: A subscription-based application that can block access to most gambling websites and apps on installed devices. Visit https://gamban.com for details.
BetBlocker: A free tool that allows you to block access to a large number of gambling sites and set restriction periods on your devices. See https://www.betblocker.org.
Device and network controls: Many routers, mobile devices and operating systems provide parental controls and content filters that can restrict access to gambling content. These can be helpful in addition to dedicated blocking apps.

Family And Affected Others

Family members and close friends affected by someone's gambling can access specialist help. Many of the organisations above also offer services specifically for affected others, including dedicated helplines, online communities and counselling. All genuine support services emphasise confidentiality, respect and professional standards of care.

Help for Family

Gambling-related harm can deeply affect partners, children, parents and friends. If someone close to you is using Stake Prix products on stakeprix.bet or other gambling services in ways that worry you, support is available for you as well as for the person who gambles. You are not responsible for their behaviour, but you can encourage them to seek help and take steps to protect yourself.

Talking To Someone About Their Gambling

Choose the right moment: Look for a calm time, when the person is not actively gambling and when there is minimal alcohol or drug use involved. Avoid conversations immediately after large wins or losses.
Focus on concerns, not blame: Use "I" statements such as "I am worried about how gambling is affecting our finances" rather than accusations. Emphasise that your goal is to support them, not to control them.
Use clear examples: Point to specific events (missed bills, loans, changes in mood) and how they impact you and others, rather than general criticism.
Encourage professional help: Suggest contacting GamCare, the National Gambling Helpline or a GP together. Reassure them that many people recover from gambling problems with the right support.

Support Resources For Families

GamCare Family and Friends: GamCare provides online forums and structured support for affected others. Visit https://www.gamcare.org.uk and look for "support for friends and family".
Gambling Therapy Family & Friends: The Gambling Therapy website offers international forums and live chat services specifically for family members and partners at https://www.gamblingtherapy.org.
Gam-Anon and similar groups: Support groups such as Gam-Anon offer meetings and online resources for people affected by another person's gambling. Information is available via https://www.gam-anon.org and related regional sites.

Recommended Next Steps

Look after your own wellbeing: Seek emotional support for yourself through helplines, counselling or support groups. It is common to experience stress, anger or confusion, and professional guidance can help you cope.
Seek professional assessment: Encourage the person who gambles to speak to their GP, a qualified psychotherapist or a specialist gambling treatment service. In many cases, therapy is available free of charge in the UK through NHS or charitable providers.
Protect your finances and safety: Consider separating finances, reviewing joint accounts and seeking independent financial or legal advice if necessary. In emergency situations, contact local authorities or emergency services.

If the person who gambles holds an account with Stake Prix on stakeprix.bet, you may also encourage them to use the self-exclusion and limitation tools described on this page. However, due to privacy and data protection obligations, we may not be able to discuss their account details with you without their consent.

Operator's Commitment

Stake Prix, through the Stake Prix services on stakeprix.bet, and its UK licence holder TGP Europe Limited are committed to promoting a safer gambling environment in line with the requirements of the Great Britain Gambling Commission and industry best practice in 2025. We combine technology, staff training and clear procedures to identify and address potential harm, while respecting your privacy and legal rights.

Internal Monitoring And Risk Checks

Behavioural analysis: We use automated systems and manual reviews to monitor patterns such as rapid or repeated deposits, prolonged play, sudden increases in stakes, chasing losses and the use of multiple payment methods. These systems are designed to identify behaviour that may indicate risk of harm.
Affordability and financial risk checks: Where required under UK regulations or where behaviour suggests potential financial harm, we may carry out enhanced checks. This can include requesting additional information and, in some cases, applying limits or restrictions to your account to protect you.
Reality checks and proactive tools: We offer and may promote tools such as reality checks, deposit limits and time-outs, encouraging players to use them proactively. We also provide clear access to this Responsible Gaming page from key areas of stakeprix.bet.

When We May Contact You

Triggers for interaction: If our systems or staff identify behaviour consistent with potential gambling-related harm (for example, escalating deposits, use of essential funds indicators, repeated cancelled withdrawals, or signs of distress in communications), we may reach out to you via in-site messages, e-mail or other contact methods associated with your account.
Content of interaction: Our contact may include information about responsible gambling tools, encouragement to set or reduce limits, suggestions to take a break or self-exclude, or signposting to independent support services such as GamCare and BeGambleAware.
Protective actions: In some circumstances, and in accordance with regulatory requirements, we may impose or adjust limits, place restrictions on your account, or close your account if we believe this is necessary to protect you or comply with our obligations.

Regulatory Oversight And ADR

In Great Britain, the Stake Prix online gambling services provided via stakeprix.bet are operated by TGP Europe Limited under account number 38898, licensed and regulated by the Great Britain Gambling Commission. Earlier information referenced a registered address at Level 2, Ocean Village Business Centre, 23 Ocean Village Promenade, Gibraltar, GX11 1AA; however, as of 2025 the registered office is 2nd Floor Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB. Our designated Alternative Dispute Resolution (ADR) provider is IBAS (Independent Betting Adjudication Service), available at https://ibas-uk.com. You may use IBAS for eligible disputes after completing our internal complaints process.

The Stake brand is owned by Medium Rare N.V., which uses TGP Europe Limited's white-label infrastructure and licensing in Great Britain. This structure does not reduce our responsibility to you: TGP Europe Limited remains fully responsible for meeting its regulatory obligations, including safer gambling duties and fair treatment of customers.

Updates

Stake Prix may update this Responsible Gaming page from time to time to reflect changes in UK gambling regulations, guidance from the Great Britain Gambling Commission, industry best practice or internal policies during 2025 and future years. We recommend that you review this page regularly so that you remain informed about the latest tools, protections and support resources available to you.

How You Will Be Informed

Website notifications: When significant changes are made to responsible gaming tools, policies or terms, we may display notices or banners on relevant pages of stakeprix.bet.
E-mail communication: Where appropriate and where you have provided a valid e-mail address, we may send you e-mail notifications about important updates to responsible gaming measures or terms that affect your use of Stake Prix services.
Policy documents: Updated terms and policies, including detailed responsible gambling policies, may be made available through links in the footer or account area of stakeprix.bet and, where relevant, on related brand information pages such as https://stake.uk.com.

Last updated: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming, need help using our tools, or wish to provide feedback on your experience with Stake Prix services on stakeprix.bet, our dedicated team is available to assist you. We treat all responsible gambling enquiries sensitively and in line with our privacy and regulatory obligations.

Responsible Gaming Contact Details

E-mail: You can contact our Responsible Gaming Team at [email protected] for support, tool requests (such as account restrictions or self-exclusion assistance) or general questions.
Telephone (Great Britain): For responsible gambling queries, you may call us on +44 20 1234 5678 (standard rates apply). Our agents can explain available tools, help you set limits or direct you to independent support services.
Online support: Live chat or messaging options may be available via your account area on stakeprix.bet, subject to operating hours and service availability in 2025.

Feedback And Self-Control Request Form

You may also submit a written request or feedback through our online form. This can be used to ask for further information, request additional protections or share suggestions about how we can improve our safer gambling measures:

For formal complaints that are not resolved through our internal process, you may escalate eligible disputes to our ADR provider, IBAS, via https://ibas-uk.com, after following the steps described in our complaints policy. However, if you are in immediate distress or believe you are at serious risk of harm, please prioritise contacting an appropriate helpline or emergency service before pursuing a formal complaint.