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If you need assistance in relation to your Stake Prix account on stakeprix.bet (Stake Prix), including questions about deposits, withdrawals, bonuses, game functionality or responsible gambling tools, please contact us using the secure contact form below. Provide your full name, the email address or messenger ID registered to your player account, and a clear description of your enquiry, including relevant dates, transaction references, game titles and any other supporting details. This will help our support team locate your account quickly and respond efficiently. Please do not include your password, full payment card numbers or other highly sensitive financial information in the message field. Communications submitted through this form are processed in line with our data-protection obligations and are used solely for managing your query and improving the services offered through stakeprix.bet to players in Great Britain.

We aim to acknowledge all enquiries within one business day and will generally provide a full response as soon as reasonably practicable thereafter. For urgent issues, you may be able to access live chat or telephone support via the help area of your account, where these channels are made available, and our customer service team operates 24/7 subject to scheduled maintenance. Stake Prix services for players in Great Britain are provided under a white-label arrangement operated by TGP Europe Limited, 2nd Floor Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB, which is licensed and regulated by the Gambling Commission of Great Britain under account number 38898 (gamblingcommission.gov.uk/public-register/business/detail/38898). If, after following our internal complaints procedure, a dispute remains unresolved, you may be entitled to refer it free of charge to our approved Alternative Dispute Resolution provider, IBAS (ibas-uk.com). Information on this contact page is accurate as of 2025 and may be updated from time to time.